Real impact.
Local insight.
Meaningful results.
The Business Support Agency is a trusted delivery partner for public and private sector organisations who want to design and deliver real-world, people-first projects. We specialise in engaging underrepresented and hard-to-reach communities and turn that insight into inclusive initiatives that make a transformational difference.
Stakeholder
Engagement
We deliver on-the-ground engagement with businesses and residents, especially those often overlooked. From migrant-led traders to seldom-heard communities, we surface insight that informs inclusive masterplans, regeneration strategies and place-based decisions.
We are a trusted delivery partner for public and private orgnisations wanting to deliver real change and lasting results.
What
We Do
Programme Design + Delivery
We create and deliver tailored programmes that meet the needs of your target audience whether that’s business owners, employees, or young people. From strategic frameworks to delivery and impact reporting, we ensure your programme is practical, engaging, and built to drive results.
Strategic
Consultancy
We support public, private and purpose-led organisations to shape inclusive strategies, from funding bids and local economic plans to employee engagement and internal insight. Whether you’re designing externally or looking inward, we help you embed equity from the start.
How We
Work
A people-first approach grounded in trust, equity, and real-world insight.
01
Listen First, Then Strategise
We begin every project by listening to the people at the heart of it. Whether we’re speaking with business owners, residents, employees or delivery partners, we use insight to shape strategies that are responsive, inclusive and place-aware.
02
Mobilise Trusted Teams
Our field teams reflect the communities we serve. From multilingual outreach to culturally fluent facilitation, we meet people where they are, on high streets, in local networks, or within your organisation.
03
Make Insight Actionable
We don’t just gather feedback, we translate it into practical, evidence-backed recommendations. Our reports highlight what matters, what’s missing, and what needs to happen next.
04
Deliver Impact That Lasts
We focus on outcomes, not just activity. Whether it’s increased trust, stronger engagement, job creation or policy change, we help shape results that are meaningful and measurable.