The Greater London
Authority (GLA)
The Business Support Agency Ltd. (formerly Hustle+Heels) on behalf of the Greater London Authority (GLA), delivers an innovative business support programme designed to help you identify opportunities, develop your ideas, and build a profitable business. With expert guidance, workshops, one-on-one support, and an accountability partner, the programme empowers you to navigate and thrive in a changing business landscape.
Delivered by Hustle & Heels in partnership with the GLA and LEAP, this London Business Hub programme offers vital support for pre-start and early-stage businesses. Participants will explore opportunities, refine ideas through market research, and gain hands-on experience by shadowing business owners. With expert guidance, you'll assess your business’s viability, refine your growth plan, and be pitch-ready, leaving the programme confident with a solid business concept, delivery model, and presentation deck.
Client Requirements
Our impact through the Haringey Business Support Programme has been significant, empowering local businesses to navigate challenges, drive growth, and build resilience. By providing intensive, tailored support, we have helped existing businesses strengthen their foundations while guiding new entrepreneurs as they launch their ventures. Our focus on personalised, actionable guidance has enabled businesses to create jobs, retain staff, and increase revenue, even in a challenging economic climate. Participant feedback reflects high satisfaction, with consistently positive ratings on the usefulness and relevance of our support. The programme has not only strengthened individual businesses but has also fostered a more connected, collaborative business community in Haringey, contributing to the borough’s economic vitality.
Impact
+ success
Hustle+Heels' innovative programme offers comprehensive support for pre-start and new businesses through group workshops, one-to-one guidance, webinars, and an accountability partner system. Our approach encourages continuous action and diverse perspectives, drawing on years of experience working with businesses across London. Participants will gain tailored solutions to their challenges, refine profitable business strategies, and build confidence. By the end, you'll be pitch-ready with a solid business concept, presentation deck, and the tools to succeed in a dynamic marketplace.
Our
Approach
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Case
Studies
Haringey Council's requirements for the Business Support Programme centred on delivering high-quality, tailored business advice and support to diverse local business groups. The Council sought an experienced consultant or business support organisation to provide expert-led guidance across key areas, including sustainable growth strategies for established businesses, turnaround support for those impacted by Covid-19, and development assistance for start-ups, BAME, and women-owned businesses. Additional responsibilities included aiding social enterprises, facilitating commercial space projects, securing funding, and maintaining regular monitoring and reporting. The goal was to foster business growth, job creation, and economic resilience within the borough.
Client Requirements
Our impact through the Haringey Business Support Programme has been significant, empowering local businesses to navigate challenges, drive growth, and build resilience. By providing intensive, tailored support, we have helped existing businesses strengthen their foundations while guiding new entrepreneurs as they launch their ventures. Our focus on personalised, actionable guidance has enabled businesses to create jobs, retain staff, and increase revenue, even in a challenging economic climate. Participant feedback reflects high satisfaction, with consistently positive ratings on the usefulness and relevance of our support. The programme has not only strengthened individual businesses but has also fostered a more connected, collaborative business community in Haringey, contributing to the borough’s economic vitality.
Impact
+ success
Our approach to designing and delivering support for the Haringey Council is rooted in providing tailored, expert-led guidance across each stage of business development. We structure our methodology around a mix of one-to-one sessions, interactive workshops, and community networking opportunities, ensuring that each participant receives personalised and actionable advice. Our support framework includes specialised workshops focused on essential topics like financial management, customer acquisition, and operational growth, supplemented by guidance on accessing funding and resources. To maintain impact and relevance, we have implemented a robust monitoring and evaluation process, allowing us to adapt our approach based on participant feedback and continuously enhance the effectiveness of our support.
Our
Approach
Peer Network Groups
1989
Businesses supported
30
Jobs
Created
47
Jobs
Safeguarded
713
